Privacy Policy
Privacy Policy. Last updated: August 2025
I take your privacy seriously. This policy explains how I collect, use, and protect your personal information when you work with me.
1. Who I Am:
My name is Logan Robinson, and I am a registered social worker and therapist based in Christchurch, New Zealand. I provide therapy and mental health support services, both in-person and online.
2. Information I Collect
I only collect information that is necessary to provide you with therapy services. This may include:
Your name, contact details, and date of birth
Information you share during sessions (notes, assessments, treatment plans)
Payment and billing details (if applicable)
Information you provide via my website contact form, email, or booking system
3. How I Use Your Information
Your information is used to:
Provide therapy and related services
Keep records as required by law and professional standards
Contact you about appointments, resources, or important updates
Process payments and manage your account
4. Confidentiality and Sharing
Everything you share with me is confidential, except in situations where:
You give me permission to share information
I am legally required to share information (e.g., court order)
There is serious and imminent risk of harm to you or someone else
It is necessary for supervision or professional consultation (your identity will remain protected wherever possible)
Please not, I do not and have no intention to sell or share your information with third parties for marketing purposes.
5. How I Store Your Information
Session notes are stored securely in digital records that are password protected
Electronic records are password-protected and encrypted where possibleI keep records for the period required by New Zealand law (usually 10 years) and then securely destroy them
6. Your Rights Under the New Zealand Privacy Act 2020, you have the right to:
Access the personal information I hold about you
Request corrections to your information
Withdraw consent for certain uses (where applicable)
7. Website and Online Services
If you use my website, booking system, or email:I may collect non-identifying information such as your browser type or pages visited (via cookies or analytics) to improve the site
My site may contain links to external websites — I’m not responsible for their privacy practices
8. Contact If you have questions about this policy or your information, you can contact me at:
Email: hello@robinsonwellness.net
Phone: +64 022 162 9812
If you have concerns about how your information is handled, you can also contact the Office of the Privacy Commissioner in New Zealand
https://privacy.org.nz